Recovery from Interruptions to a Dynamic Monitoring Task: the Beguiling Utility of Instant Replay

نویسندگان

  • Mark St. John
  • Harvey S. Smallman
  • Daniel I. Manes
چکیده

Detecting changes in complex monitoring tasks is important for situation awareness, yet surprisingly difficult. Interruptions exacerbate this problem. An intuitively appealing solution to this problem is Instant Replay. Users could replay interrupted periods at high speed to quickly perceive changes. Instant Replay’s appeal seems to rest on its familiarity and realistic re-presentation of the temporal sequence of the interrupted situation. However, current theories of perception, including Naïve Realism (Smallman & St. John, 2005), predict this emphasis on realism to be misguided. We compared two versions of replay against three alternative tools in a naval air warfare simulation in which 35 participants monitored a busy airspace for significant changes. One alternative, CHEX, a situation awareness recovery concept we are developing, automatically detects and logs changes into an interactive table. CHEX provided an effective representation for quickly recovering situation awareness. In contrast, realistic Instant Replay proved worse than no support at all.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Being Interrupted by Instant Messaging: Does it Matter Who is Interrupting - The Boss or The Coworker?

Instant messenger is being rapidly deployed in the workplace. Current studies largely focus on the adoption of IM and how IM is used. Little research has been conducted to understand the potential impact of using IM in the workplace. This paper contributes to the literature on Instant Messaging and task performance by theorizing and empirically testing how some technological features of IM coul...

متن کامل

Please Do Not Disturb: Managing Interruptions And Task Complexity

The increasing use of computer-mediated communication (CMC) by knowledge workers in problemsolving environments intensifies the need for empirical evidence on the effects of interruption on users’ problem-solving performance. Email and instant messaging are common desktop and mobile applications that frequently seek the user’s attention via audible and visual cues. This study is concerned with ...

متن کامل

Exploring the Impact of Instant Messaging (IM) on User Performance and Perceived Workload

Instant messenger is being rapidly deployed in the workplace. Current studies largely focus on the adoption of IM and how IM is used. Little research has been conducted to understand the potential impact of using IM in the workplace. This paper contributes to the literature on Instant Messaging by theorizing how some technological features of IM could intertwine with social characteristics and ...

متن کامل

Multitasking and Interruptions during Mobile Web Tasks

Common traits of mobile computing are time critical tasks and interruptions that require multitasking. Essential for success of a mobile web task is quick and accurate performance. To facilitate performance in response to interruptions, an understanding of factors that influence multitashng during mobile computing is required. This study examines the effect of anticipation and origin (i.e. inst...

متن کامل

Getting Back Up to Speed: Cognitive Principles for Situation Awareness Recovery

Objective: To provide a principled, theoretical basis to improve interface tools for helping users recover from task interruptions and get back up to speed in dynamic operational tasks. Background: Multi-tasking and interruptions that disrupt situation awareness are common to many dynamic operational tasks, from monitoring airspaces and plant operations to conducting tactical missions, civil em...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2005